Refund policy
At Drip Glow, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.
Returns
We accept returns within 14 days of receiving your order. To be eligible for a return, items must be unused, in their original packaging, and in the same condition that you received them.
Non-Returnable Items
For hygiene and safety reasons, certain personal care products may not be eligible for return once opened or used.
Refunds
Once your returned item is received and inspected, we will notify you regarding the approval of your refund. Approved refunds will be processed back to your original payment method within a few business days.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us immediately with photos of the product and packaging.
Return Shipping
Customers may be responsible for return shipping costs unless the item received was damaged or incorrect.
Contact Us
For return or refund requests, please contact:
support@DripGlow.shop